Shipping policy

Processing Time

Each Chichi Fashions garment is handcrafted with precision. Processing and production times vary based on the complexity of your order and will be communicated during your consultation. Ready-to-wear items typically ship within 3–7 business days, while custom orders ship upon completion.

Shipping Methods

We ship both domestically and internationally using trusted carriers such as UPS, FedEx, DHL, and USPS. Shipping options and rates are calculated at checkout based on your destination and selected delivery method.

Delivery Responsibility

Once your order has been shipped, you will receive a tracking number via email. Chichi Fashions is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or incorrect shipping information provided by the customer.

International Orders

International customers are responsible for any customs duties, import taxes, or additional fees required by their destination country. These charges are not included in your purchase or shipping cost.

Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us within 48 hours of the expected delivery date. We will assist you in filing a claim with the shipping carrier; however, claims are subject to the carrier’s investigation and policies.

Address Accuracy

Please ensure your shipping address is accurate before placing your order. Chichi Fashions is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply for returned or redirected packages.

Signature Confirmation

For high-value orders, signature confirmation may be required upon delivery to ensure your garment is received safely and securely.

Questions

For any shipping inquiries, please contact us at info@chichifashions.com or +1 (609) 277-4465. Our team is happy to assist you throughout the shipping process.